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How to send/reply to an SMS [BETA]

How to send/reply to an SMS [BETA]

Step 1: Click The SMS message icon within your admin bar

Please note when you have an unread SMS this icon will appear darker.

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Step 2: SMS Inbox Section Break Down

Check 1:  Customer List, should the number be known to Clients on Automation Software (via a lead or checkout we will display the name in addition to the number.

Check 2: This area will show your conversation with the selected customer.

Check 3: Click "Send SMS"

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Check 4: To send another text message type within the box and click the send icon

Check 5: To close out of the message window click the X

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